How do I start the process?

Call Wellspring for a free 15-minute phone consultation conducted by one of our skilled Intake Coordinators. We will gather some basic information about you or your child. That way, we gain an understanding of your reason for seeking therapy. Based on the information provided, the Intake Coordinator will work with you to determine which therapist would be the right fit. With Wellspring’s therapists having diverse backgrounds and areas of expertise, we are able to find a match that will be the best fit for you, your child, or your family. The Intake Coordinator will set up your initial appointments with the appropriate therapist.

You have many therapists in your practice, how do I know which one is best for my issues?

All of our therapists have diverse backgrounds and areas of expertise. This allows us to match you with a skilled therapist who will truly understand your needs. Our Intake Coordinators will work with you to determine which therapist will be the right fit for you.

We need help, but my child or teen does not want to come to therapy. What should I do?

Initially, some children or teens may show resistance to going to therapy. If you experience this, we recommended scheduling a parent intake meeting where you can share these concerns with a therapist. The therapist can work with you to develop a plan for this situation. The therapist can also support you with how explain therapy to your child.

If your child does refuse ongoing therapy, your therapist can still provide parent consultation sessions to help you learn ways to guide your child. Another option if you child refuses to come to therapy is to have your family participate in our in-home therapy program. Our Intake Coordinators can provide you more information about this specialized program.

How do I know if the therapy will be covered by my insurance?

Wellspring does not directly accept insurance and is not on any insurance panels. However, a monthly Superbill will be provided to you, and you may decide to seek out-of-network reimbursement. Please contact your insurance company to determine your individual out-of-network benefits.

Who should come to the first appointment?

For child clients, the Intake Coordinator will schedule the parents for the first intake meeting. This meeting occurs without the child present. The intake meeting provides an opportunity for the therapist to gather thorough background and history on your child and establish an initial relationship with you as a parent. For teen clients, the Intake Coordinator will work with you to determine if you or your teen should come in for the first meeting.

What can I expect at the first session?

Your first session is typically an 80-minute intake session. Prior to this meeting, your therapist will have received your intake forms. These forms allow the therapist to learn a little about your history, which will help guide the intake meeting. The therapist will answer questions you might have about the therapy process. Parents usually attend the intake session without their child or teen. This will provide you with an opportunity to openly talk about your concerns and share what you hope to accomplish in therapy.

If the intake is for a teen, our Intake Coordinators will work with you in your initial call to determine if your teen should attend that first meeting alone. If parents do attend the intake session with their teen, the parents may be asked to leave for part of the meeting. This gives the teen an opportunity to share privately with the therapist. This will also allow the therapist to fully understand both the parent and teen concerns and for all current issues to be brought into the open.

It’s important to know that it will take your therapist several sessions to complete the assessment process to gain a clear understanding of your child and their needs. Once a thorough assessment has been conducted, the therapist will provide you with a clear treatment plan and recommendations on how to proceed.

How long are therapy sessions and how many sessions will I need?

After the initial 80-minute intake session, therapy sessions are typically 50-minutes in length. Family or couple’s sessions may be longer. Sessions usually occur weekly. However, meetings with your therapist may be more or less frequent based on your therapist’s recommendations after the assessment. Some clients may need more frequent sessions while others may need less frequent sessions. Your therapist will discuss what frequency of treatment they feel is best for you or your child.

Do I have to take my child out of school for appointments ?

Usually, you will not have to take your child out of school for appointments. Our therapists offer after school, evening and weekend appointment times. If a therapist’s schedule is full, you may have the option of taking an appointment during school hours and then switching to a different time slot when their schedule opens up.

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